Chapter 1

Who does what

Federal, state, county, city, school and special districts: which government handles what, and who to call when something goes wrong.

Six kinds of government

FederalCongress, the President and federal agencies: Social Security and Medicare, the military, immigration, the mail, and grants that pay for much of what states do. You elect 1 U.S. representative and 2 senators.
StateThe Legislature, the Governor and state agencies, and the courts: state law, most school funding, Medicaid, state highways, prisons, licenses, and the rules local governments follow.
CountyAll 99 counties: elections, property records and tax collection, the sheriff and jail, rural roads, public health, and courthouse services.
CityMore than 900 cities: police and fire, streets and snowplowing, water and sewer, parks, libraries and zoning.
School districtAbout 325 districts, whose lines don’t follow city or county lines: public schools from kindergarten through 12th grade.
Special districtsCommunity colleges, Area Education Agencies, townships, hospital districts, soil and water districts, drainage districts and more. Each does one job, and many show up on your tax bill or ballot.

The same person can be in all six at once. See every one for your address on My government.

Who pays for what

  • Federal: federal income and payroll taxes. Much of it comes back to Iowa as grants, especially for Medicaid, roads and schools.
  • State: mostly income and sales taxes. See State money.
  • Local: mostly property tax, plus state aid, fees and a local option sales tax where voters approved it. See Property tax and local money.

Who to call

A pothole or a streetlight outYour city’s public works department. Outside a city, the county engineer or secondary roads department.
A state highway or interstateThe Iowa Department of Transportation.
Your property valueThe county or city assessor; appeal to the local board of review in April.
Where to vote, or a voter registration problemYour county auditor.
A school bus route or a classThe school district office, then the school board.
Medicaid, food assistance or child care helpIowa Health and Human Services.
A driver’s license or vehicle titleThe county treasurer’s office or the Department of Transportation.
Social Security, a passport or veterans’ benefitsThe federal agency, or your member of Congress’s office for help with a stuck case.
A state law you want changedYour state representative and senator.
A city ordinance or a county decisionYour city council member or county supervisor.

When it isn’t clear

Start with the government closest to you. Clerks and receptionists field these questions all day and will point you to the right office. If you get stuck in a state or federal agency, your legislators’ and members of Congress’s offices help constituents for free. The open government chapter has more on reaching them.

On Iowa Funnel

Check yourself

Pick an answer to see how you did. Nothing is saved.

1. A streetlight is out on a city street. Who should you call first?

Your city’s public works department

Right. Streets, streetlights and snowplowing inside a city are the city’s job, starting with its public works department.

The Iowa Department of Transportation

Not quite. Streets, streetlights and snowplowing inside a city are the city’s job, starting with its public works department.

Your state representative

Not quite. Streets, streetlights and snowplowing inside a city are the city’s job, starting with its public works department.

2. Who runs elections in your county?

The county auditor

Right. The county auditor runs elections in the county; go there for where to vote or a registration problem.

The county sheriff

Not quite. The county auditor runs elections in the county; go there for where to vote or a registration problem.

The Iowa Secretary of State alone

Not quite. The county auditor runs elections in the county; go there for where to vote or a registration problem.

3. Which government runs Social Security and Medicare?

The federal government

Right. Social Security, Medicare, the military, immigration and the mail are federal. Your member of Congress’s office can help with a stuck case.

Your county

Not quite. Social Security, Medicare, the military, immigration and the mail are federal. Your member of Congress’s office can help with a stuck case.

The State of Iowa

Not quite. Social Security, Medicare, the military, immigration and the mail are federal. Your member of Congress’s office can help with a stuck case.

4. Do school district lines follow city and county lines?

Yes, always

Not quite. Iowa has about 325 school districts, and their lines don’t follow city or county lines.

Only in rural areas

Not quite. Iowa has about 325 school districts, and their lines don’t follow city or county lines.

No, they often cross them

Right. Iowa has about 325 school districts, and their lines don’t follow city or county lines.

5. Where does most of the state’s own money come from?

Income and sales taxes

Right. The state is paid for mostly by income and sales taxes; local governments mostly by property tax.

Federal grants

Not quite. The state is paid for mostly by income and sales taxes; local governments mostly by property tax.

Property taxes

Not quite. The state is paid for mostly by income and sales taxes; local governments mostly by property tax.

6. Which of these is a special district?

A congressional district

Not quite. Special districts do one job: community colleges, AEAs, townships, hospital, soil and water, and drainage districts. Legislative districts are just areas that elect someone.

A state House district

Not quite. Special districts do one job: community colleges, AEAs, townships, hospital, soil and water, and drainage districts. Legislative districts are just areas that elect someone.

A soil and water district

Right. Special districts do one job: community colleges, AEAs, townships, hospital, soil and water, and drainage districts. Legislative districts are just areas that elect someone.

7. You want a state law changed. Who should you contact?

Your state representative and senator

Right. State laws are made by the Legislature, so start with your own state representative and senator.

Your city council member

Not quite. State laws are made by the Legislature, so start with your own state representative and senator.

The county auditor

Not quite. State laws are made by the Legislature, so start with your own state representative and senator.

8. A Medicaid or food assistance question goes to…

Iowa Health and Human Services

Right. Medicaid, food assistance and child care help are run by Iowa Health and Human Services, a state agency.

The school district’s main business office

Not quite. Medicaid, food assistance and child care help are run by Iowa Health and Human Services, a state agency.

Your city clerk

Not quite. Medicaid, food assistance and child care help are run by Iowa Health and Human Services, a state agency.

9. You disagree with your property’s value. Who sets it?

The county or city assessor

Right. The assessor sets the value; you can appeal to the local board of review in April. The treasurer only sends the bill.

The state Department of Revenue

Not quite. The assessor sets the value; you can appeal to the local board of review in April. The treasurer only sends the bill.

The county treasurer

Not quite. The assessor sets the value; you can appeal to the local board of review in April. The treasurer only sends the bill.

10. You’re stuck with a state agency and getting nowhere. What can help?

Nothing, it has to wait

Not quite. Your legislators’ and members of Congress’s offices help constituents with state and federal agencies, for free.

Your legislators’ offices, which help constituents

Right. Your legislators’ and members of Congress’s offices help constituents with state and federal agencies, for free.

Only a lawyer

Not quite. Your legislators’ and members of Congress’s offices help constituents with state and federal agencies, for free.

Next chapter

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