Bills › 88th General Assembly
Establishing the office of student loan ombudsman within the college student aid commission
Sponsored by the Senate Education Committee
Topics:K–12 education
Same legislation: SF 318
Where it is now
- Done: IntroducedFebruary 19, 2019
- Done: SubcommitteeFebruary 21, 2019
- Done: Senate committeeMarch 7, 2019
- Stopped: Passes the SenateDied when the General Assembly ended
- Next: House committee
- Next: Passes the House
- Next: To the Governor
- Next: Signed into law
Died when the session ended The 2020 session adjourned on June 14, 2020, the General Assembly’s last regular session. Bills that didn’t pass both chambers died. What’s a funnel?
What’s in it
This bill establishes an office of student loan ombudsman within the college student aid commission, which shall support, maintain, and designate a student loan ombudsman to administer the office. The duties of the student loan ombudsman include receiving and attempting to resolve student loan borrowers’ complaints; compiling and analyzing data on such complaints; assisting student loan borrowers to understand their rights and responsibilities; providing information to various entities regarding the problems and concerns of student loan borrowers; analyzing and monitoring the development and implementation of federal, state, and local requirements relating to student loan borrowers; disseminating information about the services offered by the office; establishing and maintaining a student loan borrower education course; and making recommendations as appropriate and taking other actions that fulfill the duties of the office.
Read the full explanation
16 relating to consumer fraud, the ombudsman shall submit information and findings to the commission and to the attorney general for further review and appropriate action. The ombudsman must also submit to the commission, by August annually, a report that describes the actions taken during the previous fiscal year, includes an assessment of office effectiveness, and provides recommendations for changes. The bill establishes definitions, including definitions for “postsecondary institution”, “servicing”, “student education loan”, and “student loan borrower”.
Senate subcommittee
Named January 14, 2020. Meeting: Wednesday, February 19 · 8:30 AM · RM G17.
Three legislators hear a bill first and recommend what the committee should do; it’s the best time to weigh in. How to take part
Fiscal note
0% in subsequent years. Source College Student Aid Commission /s/ Holly M. Lyons March 11, 2019 The fiscal note for this Bill was prepared pursuant to Joint Rule 17 and the Iowa Code. Data used in developing this fiscal note is available from the Fiscal Services Division of the Legislative Services Agency upon request.
- Student Loan Borrower's Bill of Rights · March 11, 2019
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88th General Assembly